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OUR GUARANTEE TO YOU

At Ellis County Auto Repair & Collision Specialists, it is our mission to provide you with the highest quality auto body repairs and customer service. We will always treat you with honesty and professionalism throughout your collision repair process. We focus on doing the job right the first time. Our staff is committed to returning your damaged vehicle to its pre-loss condition to the best of human ability. We will continue on our path to deliver perfection in all aspects of our business by providing continual employee training and using the most current industry recommended equipment and auto body repair methods available.
- Craig & Rhonda Anderson.

OUR SERVICES

Quality Collision Repair

At Ellis County Auto Repair & Collision Specialists, we only use state-of-the-art auto body repair equipment and procedures.

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The Customer is Always the Boss

Established in 1972, we are dedicated to the collision repair industry and pride ourselves on superior service. We provide written lifetime workmanship guaranties on all repairs and paint, as long as you own the vehicle.

Top Quality

Our shop is an I-CAR Gold Class facility.

Highly Trained Technicians

Our highly-trained auto body repair technicians and managers are I-CAR and ASE certified and continue to undergo extensive factory training and accreditation.

Top Repair Equipment

We only use state of the art repair equipment and procedures.

100% Satisfaction Guaranteed

Only the most accurate measures are taken to restore your vehicle to its original factory specifications.

FAQ

What if additional damage is found during repairs, or my insurance company’s estimate is lower that the repair shop’s estimate?

Insurance companies and repair facilities both write estimates based on the damages they can see. If there are additional damages or part price increases, we will contact the claims supplement departments for approval. In many cases, the insurance companies require one of their field adjusters to inspect the additional damages and to approve further charges / payments. Once the adjuster comes to an agreement with the repair center, additional damages payment will be issued directly to the repair facility. In most cases, the only amount of out of pocket expenses you will have for the repairs to your vehicle is your deductible.

What is a deductible? When/who do I pay the deductible too?

Your deductible is the portion of a covered loss that you are responsible for paying before the insurance company becomes responsible for payment under the policy. For example, if the covered claim is $2500 and your deductible applicable to that coverage is $500, you will pay the $500 and the responsible insurance company will pay the $2000. In most cases, you will pay the amount of your deductible directly to the repair center you have chosen upon completion of repairs to your vehicle.

Are the repairs guaranteed?

Yes. We provide a written guarantee of workmanship and a lifetime warranty on all auto body repairs and painting.

Do you charge for estimates?

No. We provide free estimates as a courtesy to our customers.